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Udemy - How to Handle Difficult People



Size :401.2 MB
Peers : Seeders : 0      Leechers : 0
Added : 10 months ago » by freecoursewb » in Other
Language : English
Last Updated :7 months ago
Info_Hash :C16AB1EFD8497E12CA4760C56C21507A3143FEF1

Torrent File Contents

Udemy - How to Handle Difficult People
  Get Bonus Downloads Here.url
  -  181 Bytes

  ~Get Your Files Here !/1 - Overview and Objectives/1 - Introduction the three step Flare Care Share Model English.srt
  -  4.22 KB

  ~Get Your Files Here !/1 - Overview and Objectives/1 - Introduction the three step Flare Care Share Model.mp4
  -  12.19 MB

  ~Get Your Files Here !/2 - Flare the emotional reaction stage/2 - Flare Part 1 spotting what makes you react emotionally English.srt
  -  4.6 KB

  ~Get Your Files Here !/2 - Flare the emotional reaction stage/2 - Flare Part 1 spotting what makes you react emotionally.mp4
  -  29.44 MB

  ~Get Your Files Here !/2 - Flare the emotional reaction stage/3 - Flare Part 2 understanding Silence and Violence English.srt
  -  4.59 KB

  ~Get Your Files Here !/2 - Flare the emotional reaction stage/3 - Flare Part 2 understanding Silence and Violence.mp4
  -  19.93 MB

  ~Get Your Files Here !/2 - Flare the emotional reaction stage/4 - Flare Part 3 how the brain works English.srt
  -  4.64 KB

  ~Get Your Files Here !/2 - Flare the emotional reaction stage/4 - Flare Part 3 how the brain works.mp4
  -  25.55 MB

  ~Get Your Files Here !/3 - Care buying time to respond and not to react/5 - Care Part 1 caring for yourself and the other person English.srt
  -  2.78 KB

  ~Get Your Files Here !/3 - Care buying time to respond and not to react/5 - Care Part 1 caring for yourself and the other person.mp4
  -  17.22 MB

  ~Get Your Files Here !/4 - Share getting two sides of the story and a favourable resolution for all/10 - Negotiation active listening and mutual benefit English.srt
  -  7.61 KB

  ~Get Your Files Here !/4 - Share getting two sides of the story and a favourable resolution for all/10 - Negotiation active listening and mutual benefit.mp4
  -  22.08 MB

  ~Get Your Files Here !/4 - Share getting two sides of the story and a favourable resolution for all/11 - Resolution you are only as good as what you measure English.srt
  -  2.85 KB

  ~Get Your Files Here !/4 - Share getting two sides of the story and a favourable resolution for all/11 - Resolution you are only as good as what you measure.mp4
  -  10.01 MB

  ~Get Your Files Here !/4 - Share getting two sides of the story and a favourable resolution for all/12 - Practice by listening English.srt
  -  11.65 KB

  ~Get Your Files Here !/4 - Share getting two sides of the story and a favourable resolution for all/12 - Practice by listening.mp4
  -  106.37 MB

  ~Get Your Files Here !/4 - Share getting two sides of the story and a favourable resolution for all/6 - Share Overview English.srt
  -  4.86 KB

  ~Get Your Files Here !/4 - Share getting two sides of the story and a favourable resolution for all/6 - Share Overview.mp4
  -  18.42 MB

  ~Get Your Files Here !/4 - Share getting two sides of the story and a favourable resolution for all/7 - Share Approaching the Difficult Person English.srt
  -  3.46 KB

  ~Get Your Files Here !/4 - Share getting two sides of the story and a favourable resolution for all/7 - Share Approaching the Difficult Person.mp4
  -  12.64 MB

  ~Get Your Files Here !/4 - Share getting two sides of the story and a favourable resolution for all/8 - Share Worked Example with a Bullying Boss English.srt
  -  7.46 KB

  ~Get Your Files Here !/4 - Share getting two sides of the story and a favourable resolution for all/8 - Share Worked Example with a Bullying Boss.mp4
  -  11.95 MB

  ~Get Your Files Here !/4 - Share getting two sides of the story and a favourable resolution for all/9 - Conversation starting to lay out your story English.srt
  -  7.93 KB

  ~Get Your Files Here !/4 - Share getting two sides of the story and a favourable resolution for all/9 - Conversation starting to lay out your story.mp4
  -  36.99 MB

  ~Get Your Files Here !/5 - Summary/13 - Summary English.srt
  -  3.11 KB

  ~Get Your Files Here !/5 - Summary/13 - Summary.mp4
  -  78.35 MB

  ~Get Your Files Here !/Bonus Resources.txt
  -  386 Bytes



Torrent Description

How to Handle Difficult People

https://CourseWikia.com

Duration: 58m | Video: .MP4, 1280x720 30 fps | Audio: AAC, 48 kHz, 2ch | Size: 401 MB
Genre: eLearning | Language: English

Struggling to deal with a difficult person at work and it's affecting your career? This course teaches you what to do.

What you'll learn
Spot when you are behaving emotionally and becoming unreasonable.
Pause before making a rash decision to confront or withdraw.
Structure a professional conversation to get the key issues out for discussion without generating animosity or ill feeling.
Approach the difficult person with diplomatic skill.
Frame the intended outcome of restoring reasonableness for all concerned.
State what you see and hear, how it makes you think and feel and how you interpret events and want to act as a result
Allow the other party to do the same and get their perspective.
Negotiate a way to return to the preferred state of working together.
Reach a resolution about policing and reviewing you agreement.
Hear the words used to do all the above in a practice session.
Requirements
Be aware of the situations which make you flare up at work.
Have a friend who is able to listen to you rehearse if you need practice.
Consider as many prior situations as you can where you have dealt with difficult people and consider if any recurring patterns emerge.
Have a desire to work in an environment where people are reasonable with each other in all circumstances.
Description
If you are dealing with a
bully, a gossip, an unreliable or difficult person
at work and it's affecting your well being then this course is for you.
Knowing how to deal with difficult people is critical to keeping your
career on track.
We teach a simple three step model called
Flare Care Share
.
You will learn about the triggers which send you into an emotional state - that's when you
flare
up and move towards feelings of
violence or silence
.
We teach you how to avoid entering into a
career limiting confrontation
or a damaging funk of
avoidance and self loathing.
This is the

care