Summarization And Escalation Of Zendesk Tickets With Chatgpt
https://CourseWikia.com
Published 8/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.57 GB | Duration: 3h 46m
Improve your customer service while improving agent productivity
What you'll learn
Integrating Zendesk with Power Automate Flow and Teams
Zendesk Customization - fields, triggers, and webhooks
Calling ChatGPT from Zendesk
Best practices when using Power Automate Cloud
Agentic knowledge using ChatGPT and Power Automate Flow
Requirements
Zendesk Support account with admin access
Power Automate Cloud with the premium HTTP connectors
An active OpenAI account with API access
Some basic knowledge of Power Automate Cloud, JSON, RESTful API calls will be very helpful